FAQ
Quick answers to common questions.
How do I pay?
M-Pesa (STK push to your phone), Cash on Delivery, or redeem Loyalty Points. You can combine points with one cash method.
How do loyalty points work?
Create an account and earn points on every paid order. Redeem them as a discount at checkout.
How long does delivery take?
Orders within town are typically delivered same or next day. See Shipping & Returns for details.
Can I return an item?
Yes — see our Shipping & Returns policy.